Privacy policy
This is a translated summary. The legally binding version is the French one: /politique-confidentialite.
Data controller
SCM PERMADOC — Société Civile de Moyens (SCM) — SIREN 940 264 989
3 place de l'Europe, 63300 Thiers, France
Data protection contact: permadoc63300@gmail.com
Data we collect
Through the contact form: name, phone number, email and the purpose of your request, used solely to answer your enquiry (legal basis: legitimate interest). Appointments are booked directly through Doctolib, which is a French HDS-certified health data hosting provider. Medical records collected during consultations are protected by medical secrecy (article L.1110-4 of the French Public Health Code).
Important: never include detailed medical information (symptoms, history, treatments) in the online contact form. For any medical question, contact the secretariat or book through Doctolib.
Data retention
Contact form data: 3 years from the last contact. Medical records: 20 years from the last consultation (article R.1112-7 of the French Public Health Code).
Recipients and processors
Doctolib (appointment booking, HDS-certified). Vercel Inc. (US, website hosting — transfers framed by EU Standard Contractual Clauses and the Data Privacy Framework). Google Ireland Ltd. (Business Profile, public reviews and Google Analytics 4 with consent).
Cookies
The site uses only strictly necessary cookies and an audience measurement tool (Google Analytics 4) subject to your consent via a banner. No advertising or profiling cookies are used.
Your rights (GDPR)
You can request access, rectification, erasure, restriction, objection or portability of your personal data by writing to permadoc63300@gmail.com. The right to erasure does not apply to medical records, whose retention is required by French law. If you believe your rights are not respected, you may file a complaint with the CNIL (French data protection authority).